About Us

The McGill Student Emergency Response Team is a student-run volunteer service, supported by the Students' Society of McGill University (SSMU). Our mission is to provide a free and accessible first aid service to McGill University and the greater Montreal community.

Our team is made up of 75+ dedicated volunteers that are certified First Responders under the Canadian Red Cross. We carry a wide range of first aid equipment, including automated external defibrillators, oxygen tanks, cervical collars, and Epi-Pens, and we operate under nationally-recognized protocols. We respond to all McGill residences, with the exception of Solin Hall, between the hours of 18h00 and 6h00.

As an official training partner of the Canadian Red Cross, we aim to disseminate first aid knowledge and skills to the public, by offering first aid courses and certifications

Call Statistics

1 %
Sudden Medical Emergency
1 %
Musculoskeletal Injuries
1 %
Wound Care
1 %
Head & Spine Injuries

2019-2020 Executive Team

Executive Director
Florence Simon (she/her)

Director of  Personnel
Jacob Blaney (he/him)

Director of Operations
Isabelle Rim (she/her)

Florence is the Chair of the Executive Committee and the official spokesperson for MSERT. She oversees the operation of the team and supports the individual portfolios of each executive member. She is responsible for ensuring that all of MSERT’s actions are in line with MSERT and SSMU’s constitutions and by-laws. Florence is responsible for initiating changes on all official documents to keep them up to date. She works with the program assessment coordinator: Nicole. She is MSERT’s liaison with outside organization such as other SSMU services and McGill security. Florence has been a volunteer with MSERT since 2016.

Jacob manages MSERT’s service requests, volunteer scheduling, and internal communications. He plans social events for team members alongside side his events coordinators, Alyson and Eszter. Jacob also works with Rachel, his scheduling coordinator. He enforces rules and regulations as outlined by the Warnings and Disciplinary Procedures Manual and is the 24-hour contact for all MSERT volunteers. Jacob has been a volunteer with MSERT since 2017.

Isabelle manages MSERT’s equipment orders and inventory and she is our liaison with outside suppliers. She is also responsible for maintaining our operation head-quarters in residence rooms, our office and the McGill gym. She oversees the collection and analysis of the team’s statistics associated with our day to day operations. Isabelle leads a team of three operations coordinators: Shauna, Catherine, and Michael. Isabelle has been a volunteer with MSERT since 2016.

Director of Finance & Conferences
Nick Kieran (he/him)

Director of Courses & Public Relations 
Sabrina Feng (she/her)

Director of Training
Alberto Sobrero (he/him)

Nick creates and oversees the MSERT budget, tracks and processes payments, and deals with reimbursements for team members. He communicates with the SSMU department of finance to ensure the smooth running of our financial operations. Nick is also responsible for organizing MSERT’s fundraisers, creating sponsorship packages, and seeking out sponsors. He works closely with his Finance & Conferences coordinator, Andy. Lastly, Nick facilitates MSERT’s participation in ACERT conferences. He has been a volunteer with MSERT since 2016.

Sabrina facilitates Canadian Red Cross first aid courses offered by MSERT to McGill staff and students and the greater Montreal community. She is the liaison with our external training partner Impact Santé and coordinates the First Responder course for new and returning members. She is responsible for creating promotional materials for the team, updating MSERT’s social media, and maintaining the website. She works closely with the Courses & PR coordinators, Clémence and Dorsa. Sabrina has been a volunteer with MSERT since 2017.

Alberto is responsible for planning and executing training sessions for the team twice a month based on Canadian Red Cross protocols. He is the chair of the training committee composed of six training coordinators: Dania, Diane, Gloria, Christina, Gabe and Nicole. Together, the committee ensures that MSERT’s responders are up to date on their skills and response protocols and evaluates team members once a month. Alberto has been a volunteer with MSERT since 2017.


MSERT operations would not be possible without the generous contributions of our fantastic sponsors! 

If you are interested in sponsoring or donating to the McGill Student Emergency Response Team please email msert.finance@gmail.com

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