About Us

The McGill Student Emergency Response Team is a student-run volunteer service, supported by the Students’ Society of McGill University (SSMU). Our mission is to provide a free and accessible first aid service to McGill University and the greater Montreal community.

Our team is made up of 60+ dedicated volunteers that are certified First Responders under the Canadian Red Cross. We carry a wide range of first aid equipment, including automated external defibrillators, oxygen tanks, cervical collars, and Epi-Pens, and we operate under nationally-recognized protocols. We respond to all McGill residences, with the exception of Solin Hall, between the hours oh 18h00 and 6h00.

As an official training partner of the Canadian Red Cross, we aim to disseminate first aid knowledge and skills to the public, by offering first aid courses and certifications.

Call Statistics

1 %
Sudden Medical Emergency
1 %
1 %
Musculoskeletal and Wound Care

2018-2019 Executive Team

Director of Personnel – Florence Simon (she/her)

Florence manages MSERT’s service requests, volunteer scheduling, and internal communications. She plans social events for team members alongside side her events coordinator Neil. Florence also works with Alyson, her scheduling coordinator, and Jude, her engagement coordinator. She enforces rules and regulations as outlined by the Warnings and Disciplinary Procedures Manual and is the 24-hour contact for all MSERT volunteers. Florence has been a volunteer with MSERT since 2016.

Director of Courses & Public Relations – Natalie Constantin (she/her)

Natalie facilitates Canadian Red Cross first aid courses offered by MSERT to McGill staff and students and the greater Montreal community. She is the liaison with our external training partner Impact Santé and coordinates the First Responder course for new and returning members. She is responsible for creating promotional materials for the team, updating MSERT’s social media, and maintaining the website. She works closely with the Courses & PR coordinator, Andrew. Natalie has been a volunteer with MSERT since 2015.

Director of Operations – Renne Husin (she/her)

Renne manages MSERT’s equipment orders and inventory and she is our liaison with outside suppliers. She is also responsible for maintaining our operation head-quarters in residence rooms and in our office. She oversees the collection and analysis of the team’s statistics associated with our day to day operations. Renne leads a team of three operations coordinators: Rahul, Isabelle, and Nicole. Renne has been a volunteer with MSERT since 2016.

Director of Finance & Conferences – Diane Kim (she/her)

Diane creates and oversees the MSERT budget, tracks and processes payments, and deals with reimbursements for team members. She communicates with the SSMU department of finance to ensure the smooth running of our financial operations. Diane is also responsible for organizing MSERT’s fundraisers, creating sponsorship packages, and seeking out sponsors. Lastly, Diane facilitates MSERT’s participation in ACERT conferences. She has been a volunteer with MSERT since 2016.

Executive Director – Nick Bennett (he/him)

Nick is the Chair of the Executive Committee and the official spokesperson for MSERT. He oversees the operation of the team and supports the individual portfolios of each executive member. He is responsible for ensuring that all of MSERT’s actions are in line with MSERT and SSMU’s constitutions and by-laws. Nick is responsible for initiating changes on all official documents to keep them up to date. He is MSERT’s liaison with outside organization such as other SSMU services and McGill security. Nick has been a volunteer with MSERT since 2015.

Director of Training – Tasha Shah (she/her)

Tasha is responsible for planning and executing training sessions for the team twice a month based on Canadian Red Cross protocols. She is the chair of the training committee composed of five training coordinators: Gabe, Jacob, Hannah, Sabrina, and Alberto. Together the committee ensures that MSERT’s responders are up to date on their skills and response protocols and evaluates team members once a month. Tasha has been a volunteer with MSERT since 2016.


MSERT operations would not be possible without the generous contributions of our fantastic sponsors! 

If you are interested in sponsoring or donating to the McGill Student Emergency Response Team please email msert.finance@gmail.com